Very often, we get angry with someone who gives us wrong answers or doesn’t understand what we want to hear in response. We might consider that person a dumb one, covering our eyes on the fact that we might be the reason for such kind of miscommunication. And the cause is the wrong put question. So let’s find out how to structure your questions the way they are clear for other people and are beneficial for you in terms of getting the necessary information.
Tip #1 – Forget about Yes or No questions
Unless you want to get an incomplete answer, avoid to ask “yes” or “no” questions. Use the open-ended questions instead, which start from such question words as Who, What, Where, When, How, or Why. By getting questions beginning with such words, your companion will bend his/her thoughts and it is more likely you will get a more instructive answer.
Tip #2 – Use follow-up questions
To get the insight of something that interests you, use the follow-up questions like “What are your thoughts about it?” or “Why do you think so?” Let’s say that you are talking to a colleague from the procurement department. He shares with you his opinion about one of the company’s vendors as a negative one. The information that the vendor is a negative personage is certainly not enough for you. For this, ask your colleague “What made you think so?” to get more detailed information whether the vendor is hard to negotiate with or he is demanding too high prices for his services or goods.
An extra tip: use Jiji online platform to find the vendors offering the lowest prices in Nigeria.
Tips #3 – Use silence is a weapon
It is important to learn to be patient. The art of patience plays an important role in your abilities to wait for response right after you ask questions. Very often the person you are talking to has much more to share than you could imagine, just wait and don’t hurry up. Just break off for a pause, and your company will feel like he/she must fill in that hole talking more, therefore providing you with more information.
Tips #4 – Don’t interrupt
Along with showing your disrespect, interrupting your company leads to his thoughts get out of the way. So don’t interrupt the person you are talking to. Ask the question and let the person answer it in full.
Tip #5 – Ask one question at the time
To get the full and instructive answers to the questions, give them one by one, not all at the time. An example of the wrong given question is “Why was the project a success and what didn’t work and how do you think you will apply the lessons you learned to the future projects?” It would be much better to divide this one long question into three separate ones, therefore getting more insight on each question.