WhatsApp To Stop Working On Certain Mobile OS! Check To See If You Will Be Affected

Starting from 2020, WhatsApp, the popular mobile messenger, will stop working on millions of devices around the world. Find out more about the news and how to know whether you will be the one affected by the change right now!

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1. The details

WhatsApp, the Facebook-owned messenger, is one of the most popular ways for people to communicate on mobile devices. The company strives to keep their software up-to-date, which is why, starting from 2020, it will suspend working on some Windows, Android, and iOS devices.


Read more: BlackBerry Messenger To Shut Down


2. WhatsApp on Windows Mobile

It seems like Windows 10 Mobile is being abandoned not only by various software manufacturers, but also by Microsoft itself. After Microsoft revealed that it will end support for Windows 10 Mobile on December 31, 2019, WhatsApp followed suit.

The app will stop working on Windows 10 Mobile on the same day, December 31. The app was previously removed from the Microsoft Store this summer, and now the Windows Mobile users need to prepare for the complete withdrawal of the messenger from their mobile devices.

3. WhatsApp on Android

If you are regularly upgrading the operating system on your Android device, you should not be affected by the news. WhatsApp will stop working on Android versions 2.3.7 and older, and since those version of the OS were released around 9 years ago, it’s unlikely that you have not upgraded your phone ever since. If you do have Android 2.3.7 or older, however, WhatsApp will stop working on your phone from February 1, 2020.


Read more: WhatsApp Now Allows You To Delete Messages With Unsend Feature. Here’s How!


4. WhatsApp on iOS

There is a small part of iPhone owners who will also be affected by the change. If your iPhone or other iOS device is running iOS 8 or older, you will only be able to use WhatsApp on your phone until February 1, 2020. iOS 8 is currently 5 years old, and most owners have already updated it to the later versions of the operating system.

5. How to export your chats

Like most mobile messenger users, you probably have a long and rich history of messaging that has accumulated for years. Whether it’s fun conversations with your friends, important work and business discussions, or romantic message exchanges, there is probably plenty of information you want to preserve.


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The good news is that even if your phone is affected by the WhatsApp decision to stop working on older mobile devices, you can easily save the history of messages through WhatsApp. To do it, follow these steps:

  1. Open the chat you want to save.
  2. Tap the button with three dots (More options).
  3. Tap More.
  4. Tap Export Chat.
  5. Decide whether you want to include the media.

Once you complete these steps, the message history will be sent to your email. If you opt to save only the messages without the media, the history will appear as a plain .txt file. If you also want to preserve the media, you will see the most recent media as email attachments.

The above procedure is created for Android devices. If you want to save the messages on iOS, you should know that the export will take place through iCloud, so make sure your WhatsApp phone and your iCloud phone are the same and there is enough storage space in your iCloud account.

For Windows devices, you will need to find the “Email chat history” in the list of options when you tap the More button in the individual or group chat. Note that you can only save text messages on Windows smartphones, as media is not supported.

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My name is Inna. I am a content writer with an English and literature background. As a mother of a 3-year old son, I love learning about children’s health and development, as well as finding new interesting toys and activities for my little one. I am also in love with all things tech and always keep my finger on the pulse of new smartphone and gadget releases. Another big passion of mine is beauty and makeup – every day I read about new trends in skin care and makeup and always look forward to trying them. Plus, I love pop culture, travelling, crafts, and anything that can make our daily life more thrilling!